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Service guide

How quotes & comparisons work

Understand indicative and detailed prices, service eligibility, rankings, currency display and what a quote includes.

Updated · Version 1.1 · FindXTrade

1. Quick estimates and detailed quotes

Quick estimate gives an indicative price from essential route, goods and measurement details. It is intended to help you judge likely cost. It is not a final bill, and the final price can differ significantly once full addresses, contacts, goods declarations, documentation, service requirements and carrier acceptance are known.

Detailed quote asks for fuller information and supports a more complete comparison. It still depends on the applicable rate, eligibility checks and the information being accurate. Neither mode automatically creates a booking, buys a label or purchases cover. A final payable offer and carrier confirmation are separate steps when live booking is introduced.

2. What is compared

Results cover enabled, applicable services in FindXTrade’s configured rate catalogue. Country-pair availability alone does not establish address-level coverage, capacity or acceptance of a particular item. We do not claim to compare the whole global market, every provider or every tariff. Fictional/demo partners and illustrative rates are identified as sample.

Pricing can use published carrier/partner tariff records or a connected rate service when one is available. For an individual item, eligibility can depend on transport type, route, date, packed dimensions, actual or volumetric weight, freight allocation, declared goods, collection method and requested extras. Out-of-date or missing information can prevent a result or require a further check.

3. Country, locality and coverage checks

Both quote modes check the relevant country, city/town/village, region and postcode combination. A postcode is required where the applicable country/service needs one. An optional postcode may be left blank; if supplied, it still needs to be valid and consistent. Some countries do not use postcodes. Choosing a locality can help identify its linked region, but you should confirm that it is the correct place.

Geographic validation does not confirm a street entrance, recipient, loading access, customs eligibility or carrier coverage. Where verified carrier service-area records exclude a location, you can review listed alternatives in that country, edit the real address, compare another eligible service or remove the shipment. An alternative is an editable draft, not an automatic redirection. An exact-area coverage status marked unconfirmed must be checked with the carrier before a live booking.

4. Ranking and your choices

Lowest cost ranks eligible returned options by the calculated customer price. Fastest uses the available service transit information; estimated service times are not guaranteed delivery promises. Tied or incomplete results may follow the catalogue’s service order. Check the detailed price, dates, handover method and service conditions before choosing.

You can compare individual carriers for each item or an available common carrier for the selected batch. A common-carrier option is shown only when the catalogue supports it for the relevant selection. A batch saving is applied only when configured for that partner and shared with the customer. One carrier is not always cheaper than individual choices.

FindXTrade may earn a margin through configured markups, fixed charges, partner arrangements or a share of a batch saving. The customer price, rather than a supplier’s private base cost, is displayed. Any separately charged customer service fee must be disclosed. A commercial relationship does not by itself make a result fastest or lowest cost. If paid placement is introduced, it must be clearly identified separately from the ordinary ranking.

5. What the displayed amount does and does not include

A comparison amount includes the charges actually calculated and identified for that estimate. Depending on the service, that can include transport, configured surcharges, an estimated protection charge, markup and configured VAT/tax treatment. A sample “insurance” selection remains illustrative until an actual policy or protection contract is issued.

Do not assume import duties, import VAT/GST, customs brokerage, disbursement, destination handling, storage, inspections, demurrage/detention, remote-area or exceptional-access costs are included unless expressly itemised as included. The exact tax treatment depends on the service and transaction. A live consumer order must disclose mandatory charges and the total payable, or the permitted calculation basis for genuinely unquantifiable charges, before commitment.

Carriers can use chargeable weight or volume rather than scale weight alone, with service-specific rounding and minimums. Freight prices may depend on container/truck allocation, chargeable volume, units, loading requirements and capacity confirmation. An item description or weight entered incorrectly can change the result. A price adjustment needs an explanation and a lawful contractual basis.

6. Currency, timing and saved comparisons

The underlying catalogue currently calculates in GBP. GBP, EUR and USD display options use the available exchange-rate data, with a date/status where shown. If conversion data is unavailable, the interface may show GBP. A display conversion does not lock a payment rate or include a bank/PayPal conversion charge. The actual payment currency and amount must be explicit before a future payment.

A preferred shipping date is not a reserved collection. Rate records, surcharges, service coverage and currency values can change. A saved quote’s validity information relates to its pricing record; it is not an unconditional guarantee of future availability. Returning to a draft or editing a shipment causes the relevant checks and prices to be refreshed.

You may save or download a comparison for review. That document remains subject to its stated scope, sample status and validity. Keep the version and references if querying an amount. If a quote seems wrong, update the source fields or contact us before relying on it.

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